We only do Express Shipping for the time being. For deliveries inside Dhaka, our delivery partners are Pathao Ltd and eCourier Ltd whilst, outside Dhaka, eCourier Ltd is our delivery partner. For overseas Aramex is our only partner. (Notified in Order Tracking).
For stock products in Dhaka Warehouse, it takes 3-5 days inside Dhaka and 3-10 days outside Dhaka. For back-order goods, it takes 7-21 days inside Dhaka and 7-28 days outside Dhaka. For overseas it is variable depending on your destination country/region (Notified in Order Tracking). Heavy Products and Mass Orders might affect the ordinary shipping time.
Yes, we ship to every country around the world (excluding Israel and North Korea).
Local Customers in Bangladesh are benefitted from Cash on Delivery, Mobile Financial Services (Bkash, Nagad, and Cellfin), and any supported Debit or Credit card whilst Overseas Customers can pay with any supported Debit or Credit card and also Bangladeshi Local Mobile Financial Services (if have).
Yes, with EVONUES eShop, online shopping is the safest ever. Either you pay first or choose Cash on Delivery, we assure the privacy of your personal details and shipping information. Your card or financial information is not stored with us or our payment gateway providers, only banks handle that.
Simply choose your desired product from EVONUES eShop. Choose your attributions and Add to Cart > View Cart > Proceed to Checkout and put your Billing Details and Shipping Information, click “PLACE ORDER”, and Boom! Wait for our confirmation call/SMS/Email.
No, but we suggest having one so we can track you for future discounts, offers, and exciting gifts.
Send us your request for cancellation or change with the registered email to hello@evonues.com mentioning your order number. We will update the order according to your request within 48 hours of the order placing.
Enter the Order number provided at checkout, and your registered email at Order Tracking.
Send us your request for a return or refund with the registered email to hello@evonues.com mentioning your order or tracking number. We will take action regarding the order according to your request after verification within 7 days of the delivery.
Learn more here
If the Product was purchased in the last 7 days; the Product is in its original packaging and nothing was damaged after the purchase was made from EVONUES eShop only then we accept it back.
- The reason for return has to be valid and return acceptance conditions are met (check on below)
- Delivery of wrong item(s)
- Delivery of faulty product(s)
- Delivery of products with missing parts
- Incorrect content on the website
Learn more here
